Introduction

This website is controlled by RayGray Snacks Ltd
Registered in England - Registered office 25 Riverside Industrial Estate, Power Station Road, Rugeley, Staffordshire, WS15 2YR

This site is registered in the UK and follows all laws and regulations of the UK. The site can be accessed by visitors from other countries where laws may differ from those of the UK. By accessing the site both you and we agree that the laws of England and Wales shall apply to all matters arising from or relating to the use and contents of this site.

 

Privacy Policy

We are committed to protecting your personal data and confirm that information provided by you is solely for the use of RayGray Snacks Ltd and any business you have with us i.e. fulfilling an order, answering queries, notifying you of future promotions and direct marketing.  Any confidential personal data you supply is secure and will not be disclosed to a third party. We suggest you visit this site regularly to check for promotions and updates.  Please contact us if you have any questions regarding your privacy, we are always happy to help.

 

Terms and Conditions

Acceptance

By agreeing to the following terms and conditions you are agreeing to the rules applied to this site.

Quality Pledge

We endeavour to provide our customers with only quality products and best customer service every time.  Our products have a minimum of 4 months shelf life unless otherwise stated.

Delivery

We aim to dispatch your order within 3 days of receipt of payment (excluding bank holidays) Goods are delivered to the address provided by you via a third party goods carrier (UK & Europe) and we aim for delivery to you within 7 days

Returns & Refunds

We hope that you are entirely satisfied with any purchase you make from us however, if the product is not acceptable please return it stating your reasons within 7 days of receipt to the contact address below.

Complaints

Should you have reason to be dissatisfied with our products or service in any way please contact us immediately and we will do our best to resolve your query as quickly as possible.

Health & Safety

Our products may contain wheat, soya and gluten and are only suitable for people with strong teeth.

Content

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice.

Copyright / Trademarks

All rights reserved. All copyright and other intellectual property rights in all text and other materials on this site are owned by RayGray Snacks Ltd.
All trade marks displayed on this site are either owned or used under licence by RayGray Snacks Ltd. The unauthorised use of any trade mark on this site is strictly prohibited.

 

Contact

Should you wish to contact us please either
call 01889 583025
or
email us at enquiries@raygraysnacks.co.uk
or
write to us at - RayGray Snacks Ltd, 25 Riverside Industrial Estate, Power Station Road, Rugeley, Staffordshire, WS15 2YR